To David Allen, Corporate Social Responsibility (CSR) means that we take responsibility for the outcome of our activities on the environment, society and the economy, having a positive impact in all that we do.
Our business has been built on basic principles of trust, loyalty and commitment to our clients. We apply these same principles in all our dealings with our clients, our people and other third parties. We believe that the consistent application of those principles has formed the basis of long-term relationships in the course of conducting our business.
We aim to exceed our clients’ expectations providing a first class, efficient, caring and continuing professional service. We’re proud to say that 99% of our clients would rate their main point of contact as excellent.
Supporting the community
We support our local community wherever we can and our ‘Charity of the Year’ initiative has raised more than £60,000 for local charities since 2015.
We understand that the talent and energy within our people can contribute to the kind of society we all want to live in. Our ‘give a day’ policy offers our people one days paid leave each year to get involved in a community or charity day. This is a great way to support valuable causes and offers our people the opportunity to work together within their local communities, on activities that benefit our local area.
Individuals are free to choose the focus of their voluntary work whether it be environmental responsibility or charity fundraising.
All of our people are encouraged to take up community roles, whether as trustees of local charities, school governors or as committed volunteers.
Protecting the environment
Our business recognises the need to protect the natural environment. Keeping our environment clean and unpolluted is a benefit to all. We expect all our people to promote an environmentally-aware culture and help us to meet the targets we set to improve our environmental performance.
To achieve this, we actively promote environmental awareness amongst our people and have daily practices in place to encourage positive behaviour to achieve a greener culture and reduce our carbon footprint. This includes reducing our use of paper and recycling more, using greener forms of transport where possible, through the cycle to work scheme or car sharing, using energy efficient technologies such as LED lighting and efficient heating.
We want to be a responsible business that meets the highest standards of ethics and professionalism and as such we will conduct every aspect of our business with honesty, integrity and openness, respecting the interests of our people, our clients and third parties.