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Daniel Russell

IT Technician

Daniel joined the IT Solutions team in May 2016 after working as a helpdesk team support leader at an IT and telecommunications company in Dumfries.  Daniel is CompTIA A+ Certified and also holds SVQs (Scottish Vocational Qualification) and NVQs in Information and Communications Technology and Business and Administration.

As an IT Technician Daniel’s main role is working with our clients to ensure their IT systems are running effectively and they are receiving the full IT support package.  Daniel offers support over the telephone, by logging on remotely and even visiting our clients on their site to support them and resolve any problems they may be facing.

Daniel lives in Scotland and in his spare time he loves to learn new things and spend time with family and friends.