How much does it cost?
If the debtor is an individual or sole trader, we offer a fixed fee letter of claim for £20.00 plus VAT. If a further letter is needed, this is £10.00 plus VAT.
If the debtor is a business, our charges are based on the level of debt we are pursuing.
Debt owed Fixed fee (plus VAT)
Up to £100.00 £10.00
£100.01 to £500.00 £30.00
£500.01 to £1,000.00 £50.00
£1,000.01 to £5,000.00 £80.00
£5,000.01 to £10,000.00 £150.00
More than £10,000.00 £250.00
Can I recover the costs of pursuing a debt?
If you are a business pursuing another business for payment of a debt, then yes. Under the Late Payment of Commercial Debts (Interest) Act 1998, you are able to recover interest, late payment compensation and reasonable costs for recovering the debt. This covers our charges and means that you are not out of pocket by instructing us.
If the debtor is an individual or a sole trader, you will only be able to recover the costs of pursuing the debt if your terms and conditions explicitly say so. Even if you don’t have such terms and conditions, our letter of claim to an individual or sole trader is fixed at £20.00.
How long does it take?
If we receive your instructions by 2.00 pm, we will send a letter to the debtor the same day and send a confirmation to you that this has happened.
If the debtor is a business, they have 14 days to reply. If they are an individual, they have 30 days to reply. If no reply is made within this time, we will make contact with you to discuss your options. At this stage, we can go on to issue Court proceedings on your behalf, or we can send a final warning letter.
If issuing Court proceedings is the most appropriate option, we will do this online wherever possible and advise you about timescales on a case by case basis.
What information do I need to provide?
All we need is details of who the debtor is and a copy of the outstanding invoice. If there is other information, such as a copy of a contract or agreement between the parties, this may also be useful, but in most cases this is not essential.