Bernadette Jones, owner of Glenaldor House Bed and Breakfast discusses how the David Allen team have helped her business to bounce back after the Coronavirus pandemic.
After the purchase of Glenaldor House in 2018, I looked to David Allen to help with the year end accounts. After seeing the David Allen office during my first visit to Dumfries, I looked them up and I liked what I saw. During my initial meeting, David and the team made me feel very welcome and the advice they provided was tailored to my business needs.
I have predominantly worked with Dumfries office manager Amy Muirhead and her team and they have taken away a task that I would find very difficult. My end of year accounts have always been processed accurately and on time. The team are always accommodating and on the other end of the phone if I need them.
The Coronavirus pandemic meant that we had to close for business for four months which resulted in loss of trade during peak season. I qualified for the Scottish Bed and Breakfast Hardship Fund which allowed me to receive a one-off payment of £3,000. This money will help dramatically as I have extra costs due to purchasing PPE, sanitizers and wipes. It will also help towards the loss of earnings during the four months that we had to close.
David Allen have ensured that I have been kept up to date with all financial changes as well as potential schemes and grants that the business could benefit from throughout the pandemic which has been invaluable.