Outsource your IT department
Acting as your IT department, our mission is to enhance your business using technology. A partnership with David Allen IT is more than just “keeping the lights on”.
We take time to understand your business and its challenges. We engage with your Board and business owners at an IT strategy level, and we engage with your staff to provide fast and efficient support.
IT Support and Maintenance with us is fully inclusive and typically covers the following with no additional charges:
- Instant Response help desk support for your staff
- Onsite support
- Out of hours support on a best effort basis for mission critical faults
- 24/7 monitoring and maintenance of your server(s), network services and connectivity and patches
- Network Connectivity Monitoring to key equipment
- Proactive maintenance of workstations, patches, antivirus, security and spam filter via our RMM tools
- Daily Backup verification and monthly testing
- Technical liaison with other providers for your other services such as telecoms and print management providers
- Technical advice and consultation for future project requirements
As an organisation with leading technology partnerships (Microsoft Gold Partner, VMWare Service Provider, Veeam Partner, ESET Managed Service Provider and more), we have the inhouse certified staff as well as access to specialist resources to ensure all your business problems are solved efficiently and effectively.
Support for your Internal IT team
You may already have an internal IT team, and that’s great – we can support them too. We work with many clients who already have their own dedicated internal IT teams. We can assist them with projects, provide quotations for IT equipment and provide advice and guidance whenever they need it.