Bernadette Jones, owner of Glenaldor House Bed and Breakfast discusses her recent business venture and how the Coronavirus pandemic has affected her business.
From working in London to owning a picturesque Bed and Breakfast in Dumfries, Bernadette followed her dream of being self employed and bought Glenaldor House.
Having previously worked for Harrods, an upmarket department store in London, for 28 years as a homewares buyer, and then two years working for Paperchase as a Senior Buyer, Bernadette decided to use her financial planning, budgeting, profit margin and customer service skills to enter the hospitality industry.
After the purchase of Glenaldor House in 2018, Bernadette looked to David Allen to help with her year end accounts. Bernadette said: “After seeing the David Allen office during my first visit to Dumfries, I looked them up and I liked what I saw. During my initial meeting, David and the team made me feel very welcome and the advice they provided was tailored to my business needs.”
Bernadette has predominantly worked with Dumfries office manager Amy Muirhead and her team. Bernadette continued: “David Allen have taken away a task that I would find very difficult. My end of year accounts have always been processed accurately and on time. The team are always accommodating and on the other end of the phone if I need them.”
The Coronavirus pandemic has meant that Glenaldor House had to close for business for four months which resulted in loss of trade during peak season. Bernadette has implemented some changes to the house and the service she offers to maintain the Government guidelines with hand sanitizer and wipes now available for guests to use as well as reduced occupancy of rooms at any one time. Although not a requirement, Bernadette wants to make sure she has taken all the measures she can for her guests.
Bernadette qualified for the Scottish Bed and Breakfast Hardship Fund which allowed her to receive a one-off payment of £3,000. Bernadette said: “This money will help dramatically as I have extra costs due to purchasing PPE and sanitizers and wipes. It will also help towards the loss of earnings during the four months that we had to close.”
She went on to say: “David Allen have ensured that I have been kept up to date with all financial changes as well as potential schemes and grants that the business could benefit from throughout the pandemic which has been invaluable.”
Glenaldor House has been a Bed and Breakfast for many years. The property is a beautiful Victorian town house and retains many of its original features, ideal for guests wanting somewhere traditional and homely. The Bed and Breakfast is also next door to the childhood home of J.M.Barrie, author of Peter Pan. To find out more or to make a booking, you can find Glenaldor House on booking.com.
If you would like more information on how David Allen could help you, please contact us on 01228 711888 or email email@example.com.