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I have always been passionate about problem solving and working through things to find a solution, I joined David Allen as an apprentice and have learnt so much not just by expanding my technical knowledge, but I have also seen my communication skills improve. As an IT Technician, I am often combining my technical knowledge and problem solving passion by helping clients resolve technical issues and find proactive solutions. Each day along with my team I manage IT support calls and emails, making sure clients get the assistance they need. What fulfils me most is the constant learning, within the industry, there is always something new to explore, and that keeps me engaged.
My journey has always been about hard work and continuous improvement, and I am committed to deepening my expertise and as I grow with the company.
The most rewarding part of my job is seeing the impact of the things and issues I solve have for our clients and how it makes a difference to their day. I also love building strong relationships and offering support when it is needed most. Outside of work, my digital interests continue as I enjoy playing video games and exploring new technology.