As with all letting agents, we have some tenants and former tenants whose accounts have fallen into arrears.
For arrears where we have exhausted all efforts to recoup, we instruct David Allen Recovery Solutions to handle these matters for us. They make contact with debtors and, where possible, set up payment arrangements for the arrears. Failing this, they issue Court proceedings and obtain County Court Judgments, which they can then enforce. This can range from instructing High Court Enforcement agents to attend the debtor’s property or making an application for deductions to be made directly from the debtor’s wages.
Passing over these cases to David Allen Recovery Solutions saves me and my team valuable time and allows us to focus on the day-to-day management of so many properties and tenants. Also, by instructing a third party, it shows debtors that we take non-payment very seriously. Best of all, we receive a monthly report showing the current position of all our cases, so we always know exactly what is going on.
Most importantly, David Allen Recovery Solutions are cost effective with the arrears recouped far outweighing their costs.