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Having a complete IT department is not a viable solution for many businesses, yet it is crucial to find a cost effective way to manage and maintain your IT. Realise HR began working with David Allen IT Solutions in October 2023 after seeking comprehensive and proactive IT support, without the resources to build an in house IT department.
IT Account Manager, Gary Martin assessed their business needs and implemented ‘As Your IT Department’ IT support package, which allows David Allen IT Solutions to act as their internal IT team. This plan involves fully managed support including strategic IT guidance, 24/7 system monitoring, proactive maintenance of infrastructure and endpoints, security and protection measures, regular backup testing, rapid help desk response, remote and on site assistance, out of hours emergency cover and user training. With immediate access to the expertise of over 30 IT professionals, Realise HR can now focus entirely on driving their business forward while being confident that their technology is secure, optimised and fully supported.
As they shared:
“Their team keeps us informed, proactive and protected, ensuring our systems run smoothly so we can focus on what we do best.”
Since working together, our team has supported Realise HR through significant operational milestones, including their recent office move to their new premises on Warwick Road. Our team worked behind the scenes to ensure a smooth transition without any down time for Realise HR employees. This involved ensuring they had new internet connectivity into their new building, along with a new secure firewall, network switch and Wi-Fi prior to the move.
Our team also supported Realise HR in their Cyber Essentials Certification completion. This cybersecurity milestone allows Realise HR to prove their compliance with cybersecurity standards. It assures current and future clients that Realise HR takes proactive measures to safeguard their sensitive information and protect against potential breaches, which is vital within their industry when dealing with a vast array of confidential information for clients across the globe.
“At Realise HR, what we value most about the support David Allen IT provides is the peace of mind that comes from having an IT partner we can trust completely. Knowing we have an IT partner that is reliable and responsive makes all the difference to our business.”
Find out more about how our IT team can help your business here or speak to the team by calling 01228 585300 or 01387 270340.
